Return Policy

Returns must be scheduled before you attempt to return items. Drivers can not pick up items that don’t have the respective paperwork.

All items must be in new condition, unused and undamaged. Tires must not be mounted or driven on. Wheels must not have been mounted on a vehicle or had tires mounted on them (excluding wheel and tire packages). Excessive dust and grime that brown the tire may impact the return eligibility. To reduce this from happening, place tire in a clean area or bag them until you are ready to return them.

Alloy Wheels
Please package rims as close as possible to how you received them in the original box if possible. There should be a thin layer of foam or plastic completely covering the face of the rim to protect against cardboard chafing. On top of that there should be a layer of cardboard completely covering the face of the rim to protect against impacts during shipping. Secure the box closed with a strong tape (packing tape or duct tape).

Please do not enclose the hardware sent with the wheels in the same box with the rims. There is too great of a chance that the package will come open and damage the rims. If you need to return hardware it should be packaged in a separate box and the box securely attached to the back of the rims.

Steel Wheels
All items must be in new condition, unused and undamaged. Steel Wheels must not have been mounted on a vehicle or had tires mounted on them (excluding wheel and tire packages). All items must be in as new condition as possible (no weights or valve stems). Any shop debris (dust, grime) must be clean from wheel.

Wheel and Tire Packages
Please package wheels and tires as close as possible to how you received them.

There should be a thin layer of foam or plastic completely covering the face of the rim to protect against cardboard chafing. On top of that there should be a minimum of 2 layers of cardboard completely covering the face of the rim to protect against impacts during shipping. There should also be a minimum of 1 layer of cardboard completely covering the back of the rim to protect against impacts.

Secure the package with a strong tape (packing tape or duct tape) for maximum impact protection.

Please do not enclose the hardware sent with the wheels and tires. There is too great of a chance that the package will come open and damage the rims. If you need to return hardware it should be packaged in a separate box and the box securely attached to the back of the rims.

Under no circumstances will Bramalea Tire accept a return of product that is damaged due to negligence. The products remain your property until they are received and inspected for damage.

Refund
When you have returned the order the refund issued will be credited to your original payment method (when permitted).

Tires, Wheels and Accessories
The refund will be calculated based on the price of the product only, less a 15% re-stocking fee.

Wheel and Tire Packages
Wheel and tire package refund will be calculated based on the price of the product only, less a 15% re-stocking fee and plus $60 for mount/dismount of product. Under no circumstances do we refund mounting and balancing fees.